Why I Prefer The Servers To Repeat Our Orders
Though some may find it naggish when the Server repeats Customer orders in the restaurant, I found it to be useful. Sigh….. I don’t mind bad food. But I’m particular about bad services.
I always acknowledge the Server when he or she repeats my order. I see it as part of good customer service.
In fact, I think all restaurant should practice repeating their customers’ orders just to make sure they got the orders right.
Else something like this may happen:
3 customers walked-in to a restaurant during lunch time on a weekday. From the look of them, some were office workers. They informed the Restaurant Server they need a table for 4
10 mins later the 4th customer joined the table. And the Server give her a menu.
After another 10 mins, the food was served; two Ginger Tea, one Plain Water, one Yong Tau Foo, one Sambal KangKung, one White Rice, one Mee Suah but only one Sambal Fish Rice by a Server #2
After another 5 mins, the second Sambal Fish Rice was yet to be served so the Customer decided to check on her order.
After another 10 mins, the second Sambal Fish Rice was still no where to be seen, so the Customer #4 decided to cancel the order as it’s near to end of the lunch time and the rest of her 3 friends have already finished their lunch.
What does she mean by “But I said I’m sorry already”?
Does it mean after she said sorry, all of us should still sit around waiting for the rice to come and not allow to cancel the order? Even if the rice is served then, I won’t have the appetite to force it down my throat.
Sigh..... Another restaurant added into the boycott list
2 comments:
Let me know leh which restaurant/eatery is that?
We were regulars at this place before and their services were OK.
The Server #1 and #2 din look familiar to us. Perhaps new chap.
The restaurant ah?
....R*d Ch*pstick lor
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